FAQ

Real questions, answered straight.

Everything people ask before they start. If your question isn’t here, get in touch and I’ll get you an answer.

Pricing & ownership
Do I own my website?

Pay in full and you own everything immediately, $1,950 total. On the monthly plan, you own it once it’s fully paid off, starting at $130 a month for 24 months ($100 toward a $2,400 build total, $30 for hosting and support), or pay off whatever’s left anytime to own it sooner.

What’s the difference between paying in full and the monthly option?

Nothing about the website itself, same build, same support, same guarantee. Paying in full costs $1,950, you own everything on day one, and the $30 a month care plan is optional, highly recommended. The monthly option starts at $130 a month for 24 months, $100 toward the build and $30 for the care plan, which is part of the plan while you pay. You can also choose your own down payment to lower the monthly build payment. Once the build is paid off, the care plan continues at $30 a month, optional. Over time, paying in full saves you $450.

Can I put money down to lower my monthly payment?

Yes. On the monthly plan you can choose any down payment amount you’re comfortable with. The more you put down at the start, the lower your $100 a month build payment becomes. Your $30 a month hosting and support stays the same either way, and the $2,400 build total doesn’t change, you’re just shifting more of it up front in exchange for a lighter monthly bill.

What’s the advantage of paying in full?

The build costs $450 less, $1,950 versus $2,400 on the monthly plan, and since hosting and support cost the same $30 a month on both paths, that gap never closes. Pay-in-full clients also get 2 months of local content writing free (a $240 value) and a free logo.

What does the monthly care plan cover?

$30 a month. You get hosting, SSL, security, backups, uptime monitoring, software updates, and unlimited quick edits when you text or email me. Everything required to keep a website healthy, handled for you. If you paid in full, it’s optional but highly recommended. On the monthly build plan it’s required while you pay off your site, it’s the $30 portion of your $130 payment. Once your site is paid off, it’s optional for everyone.

What if I want to cancel?

You can stop paying anytime, no debt, no collections. On the monthly build plan, the site is only transferred to you once the $2,400 total is paid off, either through your monthly payments or by paying off whatever’s left. If you fall behind, you get a grace period to catch up and keep the site live. If you choose not to pay, the site comes down until you reinstate it or pay off the remaining balance in full. Once your site is paid off, cancel the care plan anytime, no cancellation fees. I’m happy to walk you through moving to your own host.

Is anything not included?

Domain registration isn’t included in the price, it’s typically $15 to $24 a year, but I’ll handle getting it registered and set up for you. The only other cost would be any paid third-party tools you specifically want.

The build
How long does a website take?

First draft in 3 to 7 business days. Most full sites launch within 2 to 3 weeks depending on how fast we get your content together.

What do you need from me?

15 to 30 minutes for a questionnaire: examples of sites you like, photos of your work, and your business details. It’s a genuinely useful exercise too, most clients say it helps them really think through their business. I handle the rest.

I already have a website. Can you redesign it?

Yes, a lot of my work is rebuilding sites that are dated, slow, or invisible on Google. Same process, same pricing, same guarantee. I’ll also handle moving everything over, so your current site stays live until the new one is ready to replace it.

Do you write the words on the site?

Yes. You give me the raw details in the questionnaire, and I turn them into the actual copy on the page. You review it like everything else, with no revision limits, until it sounds like you.

What if I don’t have photos or a logo?

Not a problem. Your logo is included free with every build. For photos, I can build your site with quality stock photography, though real photos of you and your work are always encouraged when possible, they’re what makes a local business feel real.

Do you use templates?

No. Every site is designed from scratch around your business. Your logo is included free so everything matches.

What platform do you build on?

Almost exclusively WordPress. Builds on Wix or Shopify are possible if your situation calls for it, but WordPress is so powerful and flexible that it’s our go-to. It also means you’re never locked in, since any developer can take over a WordPress site if you ever need them to.

What does "AI-ready" mean?

Your site is built with clean structure and clear information about what you do and where you do it. That gives you the best foundation to show up in Google and when people ask AI tools to recommend a local business.

What if I don’t like the design?

We revise until you do. There’s no revision limit. And if you’re still not happy with the final result, you get your money back.

After launch & everything else
What if my site breaks or goes down?

That’s exactly what the $30 a month care plan is for. I design every site to be stable and well maintained from the start, but the plan is there for peace of mind whenever you need it, monitoring, fixes, and backups included. Think of it like having a little IT support on call for $30 a month.

Can I make changes to the site myself?

Yes. It’s your site, and I make it super simple to use. If you want a login and a walkthrough, you get one, plus there are support guides on the site to help you find your way around. That said, most clients find it even easier to text me the change and have it handled the same day.

Do you only work with Ventura County businesses?

No. I’m open to working with companies all across the US. I live in Ventura County and most of my networking is local, so that’s where most of my clients are, but I work with people all over.